Shipping
DELIVERY Timescale
We use Australia Post for shipments and goods are shipped with tracking numbers.
We dispatch between 1-3 business days after receiving an order. Following dispatch, an order may
take a further 2-5 business days to reach the customer.
You understand that we will use our best endeavours to meet stated timeframes for dispatch and
delivery, however many factors can affect these timeframes and we cannot guarantee that they
will always be met.
Australia Post timeframes from our warehouse are generally as follows:
| Delivery Area | Standard |
|---|---|
| Melbourne, Geelong, Ballarat, Bendigo | 2-4 Days |
| Sydney, Wollongong, Newcastle, ACT, Central Coast, Adelaide | 3-7 Days |
| Brisbane, Sunshine Coast, Gold Coast, Hobart | 3-8 Days |
| Perth, Darwin | 6-12 Days |
| Rest of Australia | 6-14 Days |
Returns and Refund
You may return items to us for any of the following reasons:
- You change your mind about any purchase;
- Any item was defective and/or not as described;
- You received the wrong item(s).
As we provide free shipping on all items, you will need to incur any shipping costs for returning products (where you change your mind about the purchase).
