Shipping Policy
We strive to ensure prompt and reliable delivery of your orders. Utilising leading couriers in Australia, we dispatch orders within 2 business days of purchase. Our main objective is to provide the best service possible, guaranteeing timely delivery to your doorstep. We offer free shipping nationwide. Once dispatched, you'll receive a confirmation email with tracking details, allowing you to monitor your package's journey.Returns and Refund
We will allow a return for an exchange product where you have changed your mind, provided that the item in question is: returned within 14 days of receiving order;as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);in a resalable condition; and not damaged in any way. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us, you will not be eligible for exchange. We recommend you insure high value items that you return for change of mind. In case that the product arrives damaged, we are committed to replacing it for you at no additional cost. Please contact our customer service team immediately upon receipt of the damaged item to initiate the replacement process. For any inquiries or assistance regarding shipping, feel free to reach out to our dedicated customer service team.
